Sometimes when we charge the walkie-talkie, the charger will not work properly. Today we use the Retevis RT5 walkie-talkie as an example to explain the reason why the charger does not work and the solution.
First of all, we need to understand that the Retevis RT5 charger is composed of two parts: the charging base and the adapter.
When we found out that the Retevis RT5 charger is not working,
1.To determine if the RT5 charging base or adapter is damaged, if it is not damaged, you can check if they are well connected.
2.If the connection is successful, you can check if the indicator is displayed properly ,
after the charger is connected to the power supply,
or you can replace the other good adapter and charging base to determine the problem.
![Retevis RT5 charger](https://www.twowayradiocommunity.com/wp-content/uploads/2018/11/Retevis-RT5-CHARGE.png)
3.Make sure that the charging base and the charging contact piece ,on the intercom are in full contact.
Sometimes the intercom is not in the charging base, and the radio will not be charged. Try to charge only with the battery.
![BATTERY](https://www.twowayradiocommunity.com/wp-content/uploads/2018/11/BATTERY.png)
If it is determined to be a problem with the charger itself after testing, you can contact us for replacement. If you have other questions, about the Retevis RT5 walkie talkire charger, feel free to contact us. We will continue to improve the product, according to your suggestions, please believe that we will strive to provide you with better products.
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Hi, we find the Retevis RT5 two way very useful on the Winchester ICU, but it won’t charge! Have run through the problem-solving checklist on your website to no avail. Please advise, as otherwise Nurses looking after isolated Covid patients can’t talk to us! Thank you very much. Tristan de Quincey (HCA, RHCH).
Hi, dear, very sorry for the delay! have you check the charger, can the charger work normally with other RT5? did the RT5’s battery contacts get blacked? If not, could you please share us a video of your problem by e-mail us at partner@retevis.com, and can I know where you bought them and your order id? Thank you so much and stay safe!
Dear time, my charger doesn’t work anymore. I am ok to buy another one but where ? 🙁