Retevis RT628 FAQ

Want to know Retevis RT628 FAQ?

Kids walkie talkie RT628 always have a Perfect sales, we always trust. Even the best products will be fed a lot of problems, It is important that we should go to solve them, not Concerns shortcoming .

We summarize some of the issues that customers often ask, hoping to answer your doubts.

RT628 Walkie Talkies UHF Two-Way Radio for kidsRetevis RT628 FAQ

1.Does it allow hands free VOX communication, preferably without headset? Is it water resistant?

 

Answer: No this does not. These are super cheaply made, seriously overpriced for what you get, and we’ve had multiple problems with this seller. I would advise you to look into the Uniden walkie talkies that are sold directly from Amazon. They are much better made, some do have VOX, they are overall a better value for your dollar, and again come directly from Amazon so you could get free shipping and not have any hassles like we did.

 

2.One of them doesn’t pick up the “voice”. I’ve made sure that they both are on the same frequencies/channels, etc. What else should I check?

Answer: We are so sorry to hear that.Firstly,please change another new battery to have a try.I on the screen.If not,please make them are all the same.

 

3.Are these rechargable?

Answer: No. Only change the batteries.

 

4.Would these (or any other walkie talkie) work inside a huge building? the st louis city museum has 4 floors, caves, etc. any chance this would work?

Answer: I would not recommend them. They would work for about 5 – 10 minutes and quit. We would change the batteries and the same result. I bought two pair – one in black and one in pink. It didn’t matter same result.

2pcs RT628 silver USEU Frequency Walkie Talkies UHF Two-Way Radio for kids (1)5.Do you have to have line of site with these?

Answer: Yes,we have,www.retevis.com is our official website.

 

6.What kind of headset is compatible with RT628?

Answer: Dear customer,thanks for your contact .Please let me inform you that the earpiece is 1-Pin 2.5mm .If you need it,please email to kam@retevis.com,we will do our best to help you.If you have any other problems,once you reply us,we will do our best to help you.

 

7.I see there is a port to charge these. Do they have a separate Lithium battery inside or do you put rechargeable batteries in them to recharge?

Answer: They both take 3 AA batteries. I do not use rechargeable batteries. There is no port to charge them. They work really well. My grandson loves them.

 

8.How many and what size batteries are needed or included?

Answer: Please let me inform you that this package doesn’t include the battery.And every radio should have 3 batteries.The size of the battery is AA.Hope it helpful to you.:)

2pcs RT628 USEU Frequency Walkie Talkies UHF Two-Way Radio for kids9.How long do the batteries last?

Answer: Well we have had them for almost 2 weeks and one has never been turned off and is still going strong. We haven’t used them as much as we thought though. So even though the batteries have not died with it being on I still wouldn’t be able to tell you how long they last if you’re using them consistently. Overall I would say they conserve the batteries well.

 

10.Would Uniden walkie talkies be able to talk with Retevis ones?

Answer: I’m not a walkie talkie expert but I would assume if they share radio frequencies they could. These are very sturdy and you can actually hear what is being transmitted but they are too complex for a 5-year-old child to use without help (I bought them for my son as we had some frustration with toy ones). However I think adults could use them easily.

 

11.Roughly what is the maximum range (like, in feet) of these walkie talkies?

Answer: Dear Sir,it range up to 3000 feet to 6000 feet depending on environment and terrain.

 

12.What is VOX ???

Answer: it is a voice activated switch allowing the radio to transmit with you talk. Open the VOX function,u can not press PTT to communicate with other people.

 

13.Do we need any kind of license/permission to use?

Answer: No, just turn it on and you can use it.

RT628 certification14.Are the channels long range?

Answer: I honestly don’t remember the range, but I thought it was in the description. I gave them to my 5 yr old grandson last Christmas and to my knowledge he and his family are still using them. They were very easy to use and messages came across clear.

 

15.Does the battery run out if you don’t use or do you only use the battery if you are pushing to talk?

Answer: Each walkie talkie uses 2 AA batteries. I purchased them at Dollar Tree. They use very little battery power whether turned on or off. The instructions that come with the set are very helpful for operating the walkie talkies.

 

16.Can I buy 2 sets and have 4 walkies work together?

Answer: Dear customer,I hope you are well.Please let me inform you that whether how many Retevis RT 388 .RT 602, RT628 kids walkie talkie ,whether what color,once they are in the same channel,they are all can communicate each other.So,please buy with confidence.If you have any other problems,please email us freely,our aim is letting customers have a happy online experience,we will do our best to satisfy you.

2pcs RT628 silver USEU Frequency Walkie Talkies UHF Two-Way Radio for kids (2)17.What is the difference between the rt 628 model and the rt388?

Answer: I am sorry, we did not by the rt388, but my 7 year old grandson loves his Retevis RT 628 Model. It works very well. We can hear each other clearly through the house and outside. We were very pleased with these walkie talkies.

 

18.How many of these Walkie Talkies can be “linked” together on a channel ? If I buy 3 sets, can all 6 walkies be on the same channel ? How about 8?

Answer: Dear Sir,please let me inform you that whether how many Retevis RT628 Walkie Talkies, it will work as long as the walkie talkies use the same channel,so please buy with confidence.Our aim is letting customers have a happy online experience.

 

19.If I buy two sets, can all four units communicate with each other?

Answer: Dear Sir,please let me inform you that the four units can communicate with each other well.Please buy with confidence.

 

Maybe u will have other question about RT628, That is OK, u can leave your comment about the problem above-not mentioned.we will answer u .

Views: 107

15 thoughts on “Retevis RT628 FAQ”

  1. jagmeet singh

    Hello, my name is jagmeet singh. I am from India. I order fo Rt628. Is it have chargeable port for charging. Thanks

  2. Have these ratsiy opportunity to switch between the FRS and PMR standards, or not? Do these radios have hidden anything nastroiki?

    1. Hello Ivan; the RT628 EU frequency is PMR standard. and the RT628 US frequency is FRS & GMRS standard. they could not be programmed by your self. you could change the frequency only by sending the radios back to China factory. Because there is no programming software for RT628 as the adult radios. and the RT628 didn’t has 2 different frequency system in one body. thanks!

  3. Good Evening! If I use 3 x AA rechargeable batteries that are nominal 1.2 volts each,hence total 3.6 volts do I get a full 0.5 Watt RF output or would I have to use 3 x AA alkaline non-rechargeable batteries (1.5 volts each giving total 4.5 volts) to achieve the standard 0.5 Watts (500 mW) Radio Frequency output power from these sets? I would like to clarify one point for everybody: The US sets that work on the FRS / GMRS frequency range around 466 MHZ are NOT legal for use in the European Union and by the same token, the EU sets designed to work on the 8 channels around 446 MHZ are not legal to use in the USA. Best wishes

    1. No matter what battery you choose , the result will not be influenced ,Just pick the normal ones is ok . And when you buy the children radio ,you will see two choices , they are EU 446MHz 8CH and US 462MHz 22CH , so just pick the right ones according to your areas is ok .

  4. Dear Sirs, I bought a couple of RT-388 8 CH and I’d like to communicate with a friend who has a RT-388 22 CH, but it seem impossible (channel number and CTCSS are the same).

    Can you help me?

    1. hello,the frequencies for 8ch and 22 ch are different,the RT388 with 8ch are the PMR446 radio,with the frequencies start from 446.00625mhz.and the 22ch for RT388.it is the FRS radio,with the frequencies start from 462.5625mhz.So they are different frequencies.so can not communicate with each others.

  5. Andrea O'Brien

    I bought the pink t-388… worked great for the first 2 uses… but now one has my voice and one doesnt… I can’t figure out what I am doing wrong… I need them to talk to each other again

    1. Hello,

      If the frequency and CTCSS/DCS code in the display is all same? Please double check.

      In addition, please try to initialize the radio by : press Menu key, at the same time, turn on the radio, see if workable. Thanks.
      Brgds,
      Retevis

  6. I have one of these that will power on when you put the batteries in but is otherwise unresponsive after that. Have tried to hold the menu button while inserting battery to reset and it’s still unresponsive. Any help? The radio is practically brand new.

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